Terms and Conditions

Return Policy:
Fiesta Cake believe in 100% Customer Satisfaction. We want you to be happy with your purchase and experience with us. There is a 20% restocking fee. All returns request must be made within 7 days of receiving the order. Shipping fees are not refundable for any reason. This applies also for refused or return merchandise. No merchandise may return to us without prior authorization, contact us to (no se si sea mejor crear un correo para esto) Only sealed merchandise in original package will be accepted. Shipping charges to return merchandise to us must prepaid by the customer.

No returns or exchanges:
Pans, Videos, Books, Magazines, Molds (Silicone or Resin), Special Orders, Edible or Food Products, Gum Paste Products, included Petal & Luster Dust, Disco and Highligther.
We will Refund or replace any item is defective.

Damage Items.
If your order arrives damaged or with missing/incorrect product(s), please notify us immediately
Call to 954-6161100 or e mail to ( el correo de devoluciones) within 2 days of receipt the product, Safe your shipping box.

We will gladly exchange an incorrectly shipped product, if and only if, the returned product is in its original package and is in accordance with our return policy. The correct product will be shipped to you, at no additional charge, when the incorrect item is received in our office.

Call to 954-6161100 or e mail to within 2 days of receipt the product, Safe your shipping box.